Residential Customers

This section is for residential customers in the UK. Siemens Metering Services works on behalf of your energy and/or water supplier.

Siemens Metering Services, part of the global Siemens organisation, is the UK's leading independent provider of utility metring services. Our knowledge and experience is helping utilities transition from traditional meter to cash processes to a Smart Metering enabled world from Meter Data Management system implementation through to full turnkey projects.

For further details on Siemens' offerings in the 'Smart' world please see our e-presentations here.

You can also hear an interview with our Marketing Director, Martin Pollock, discussing the implications of Smart Metering in the UK here

We are responsible for sending the meter readings that we take at your home to your energy supplier or suppliers. If you want to send in your own meter readings please contact your energy supplier via one of the links below. If you have a requirement related to our metering services, please get in touch with your energy supplier or water supplier in the first instance. Please select your energy or water supplier from the list to be connected with their website:

Energy suppliers:
E.ON
British Gas
EDF Energy
RWE (npower)
Scottish and Southern Energy
Scottish Power

Water suppliers:
To find your water supplier's website please visit The Water Services Regulation Authority (Ofwat) website - the regulator of the water and sewerage industry in England and Wales.

What we do for you:

Siemens Metering Services is a division of Siemens plc and we work on behalf of energy suppliers and water utilities. We maintain and read your gas, electricity and water meters. Our fully trained meter engineers also install a wide range of meters including pre-payment meters.

We are responsible for communicating your meter readings to your supplier.

Explore this website to find out more about Siemens Metering Services and how you can benefit from some simple energy and water saving tips.